Policies

Policies

Terms & conditions

Welcome to Civic Grove, a public interest consultancy dedicated to helping governments, nonprofits, and mission-driven organizations deliver what policy promises. By accessing or using our services, you agree to the following Terms and Conditions.

1. Definitions

  • “Company,” “we,” “our,” or “us” refers to Civic Grove.

  • “Client,” “you,” or “your” refers to the organization or individual engaging our services.

  • “Services” means the consulting, research, facilitation, digital tools, content, and related materials provided by Civic Grove.

2. Services provided

Civic Grove offers public interest consulting services, including, but not limited to:

  • Strategic planning

  • Stakeholder and community engagement

  • Program design and evaluation

  • Climate and housing policy support

  • Research, facilitation, and digital engagement tool development

All services are customized to client needs and delivered according to an agreed-upon scope of work.

3. Use of services

Clients agree to provide accurate, complete information necessary for the delivery of our services. You must not misuse our services or use them for unlawful activities.

4. Fees and payment

Fees will be detailed in a written proposal or agreement. Unless otherwise stated, payment is due within 30 days of invoice issuance. Late payments may be subject to interest or service suspension.

5. Intellectual property

All deliverables and materials created by Civic Grove remain our intellectual property unless otherwise agreed in writing. Clients receive a non-exclusive, non-transferable license to use the materials for their internal purposes.

6. Confidentiality

Both parties agree to protect all non-public and sensitive information shared during the engagement. This duty of confidentiality continues after the engagement ends, unless otherwise required by law.

7. Liability

Civic Grove is not liable for indirect, incidental, or consequential damages related to the use of our services. Our total liability is limited to the total amount paid for services rendered under the specific engagement.

8. Termination

Either party may terminate the agreement with written notice. The client is responsible for payment for all services delivered up to the date of termination.

9. Changes to terms

We may update these Terms and Conditions from time to time. The current version will always be available on our website. Continued use of our services constitutes acceptance of any updated terms.

10. Governing law

These Terms and Conditions are governed by the laws of Nova Scotia, Canada, and any disputes will be resolved in the courts located within that jurisdiction.

Ready to make an impact?

Let’s co-create something that builds trust, strengthens systems, and delivers lasting public value.

Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young woman with long hair standing against a dark green background, holding a finger to her chin.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
A smiling woman with her arms crossed, standing against a dark green background. She has long, dark hair.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young man with short hair poses against a dark background, wearing a green button-up shirt.
Close-up of a tree stump showing growth rings and a textured brown wood surface.
A smiling young man with crossed arms, wearing a plaid shirt and white t-shirt, poses against a dark background.
Close-up of a tree stump showing growth rings and a textured brown wood surface.

Ready to make an impact?

Let’s co-create something that builds trust, strengthens systems, and delivers lasting public value.

Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young woman with long hair standing against a dark green background, holding a finger to her chin.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
A smiling woman with her arms crossed, standing against a dark green background. She has long, dark hair.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young man with short hair poses against a dark background, wearing a green button-up shirt.
Close-up of a tree stump showing growth rings and a textured brown wood surface.
A smiling young man with crossed arms, wearing a plaid shirt and white t-shirt, poses against a dark background.
Close-up of a tree stump showing growth rings and a textured brown wood surface.

Ready to make an impact?

Let’s co-create something that builds trust, strengthens systems, and delivers lasting public value.

Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young woman with long hair standing against a dark green background, holding a finger to her chin.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
A smiling woman with her arms crossed, standing against a dark green background. She has long, dark hair.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young man with short hair poses against a dark background, wearing a green button-up shirt.
Close-up of a tree stump showing growth rings and a textured brown wood surface.
A smiling young man with crossed arms, wearing a plaid shirt and white t-shirt, poses against a dark background.
Close-up of a tree stump showing growth rings and a textured brown wood surface.