Privacy policy
Effective Date: June 1, 2025
At Civic Grove, we are committed to protecting your privacy and upholding the trust placed in us by our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage our services, visit our website, or communicate with us.
1. Information we collect
We may collect the following types of information:
Personal Information: Including your name, email address, phone number, job title, organization name, and other contact details when you reach out, complete a form, or engage our services.
Project and Organizational Data: Any data, documentation, or insights shared with us in the course of consulting engagements—such as stakeholder insights, policy documents, or operational information.
Website and Usage Data: This may include IP address, browser type, device identifiers, pages visited, and usage trends collected through cookies or similar technologies to improve digital experience.
2. How we use your information
We use collected information to:
Deliver and manage our consulting and engagement services
Communicate with you regarding proposals, projects, updates, and opportunities
Improve our website, tools, and user experience
Fulfill contractual, legal, or regulatory obligations
3. Sharing your information
We do not sell, rent, or trade your personal information. We may share your data with:
Trusted service providers (e.g., IT support, web analytics, cloud storage) under strict confidentiality terms
Project collaborators or subcontractors, only as required and with appropriate safeguards
All third parties are bound by confidentiality and data protection obligations aligned with Civic Grove’s values and practices.
4. Data security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse. Data access is restricted to authorized personnel involved in delivering our services.
5. Your rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request correction, restriction, or deletion of your information
Object to certain types of processing
Withdraw consent at any time (if processing is based on consent)
To exercise these rights, please contact us at privacy@civicgrove.ca.
6. Cookies
Our website may use cookies or similar technologies to:
Improve user experience
Understand how visitors interact with our site
Inform future design and service improvements
You may manage or disable cookies through your browser settings.
7. Data Retention
We retain information only as long as needed to fulfill the purposes outlined in this policy or as required by applicable laws, contractual obligations, or internal governance practices.
8. Updates to this policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date.” We encourage you to review this page periodically to stay informed.
